"Endurance is not an accident, you have to decide daily to quit or keep going. We keep going."
Jim is the Founder and President of The Endurance Group, which is celebrating its 20 year anniversary this year. Jim initially founded the company in July 1999 as a next-generation call center for the emerging e-commerce sector.
However, in early 2000, several clients began asking for B2B outbound sales support and lead generation, in addition to traditional customer services. The initial campaigns were successful and convinced Jim to pivot the company away from customer service support to outsourced business development. Jim believed focusing on outsourced sales with a team of innovative sales professionals committed to regularly exceeding client expectations would be a better business model.
Since that time, Jim has built the Endurance Group into a highly successful company that consistently generates outstanding returns for its clients. Jim also has continued to push the company to continually be innovative and implement the latest technologies and strategies to drive revenue for clients.
The Endurance Group was one of the initial customers of SalesForce.com and regularly implement Salesforce.com CRM as part of its business development initiatives. Jim is currently working closely with several clients to implement cutting edge social media campaigns, which are yielding outstanding returns.
Prior to founding the Endurance Group, Jim already had more than 20 years of consulting and business development experience with Arthur Andersen and other consulting firms. He sold and managed large valuation and underwriting projects on national real estate transactions for major clients including Goldman Sachs, Credit Suisse First Boston, and Tishman Speyer.
Jim received a B.S. in Finance & Economics from the Stern School of Business at New York University and also earned a M.S. in Real Estate Development and Investment from New York University.