One AI Partner, Every Department

The Client

Offerpad is a national real estate technology company that buys, renovates, and resells homes at scale. Moving fast across sales, renovations, and operations means a lot of manual, repetitive work spread across a lot of teams.

The Challenge

Offerpad didn't come to TEG looking for one big AI project. They came looking for a partner who could work team by team, solving real problems as they came up.

Sales needed a better way to coach reps on call quality without a manager listening to every call live. Renovations needed a faster way to review vendor work, like pool and landscaping photos, without someone manually checking every property. Accounting needed a faster way to reconcile invoices against property records instead of doing it line by line by hand. Before, a person opened every vendor photo by hand, every day.

Different teams, different tools, same underlying problem: valuable expertise that lived in a few people's heads and didn't scale with the business.

The Approach

TEG works with Offerpad the way an embedded team would, not a vendor delivering one project and disappearing.

Each new initiative starts the same way: a working session with the team closest to the problem, a scoped estimate, and a small prototype before anything bigger gets built. Projects move forward in stages, tested against real workflows before they're expanded or handed off.

Over time, that approach has covered a genuine range of work: an AI call-scoring coach for the sales team, a renovation operations platform for reviewing vendor work and invoices, and automated reconciliation tools for accounting.

The Solution

Each tool TEG built for Offerpad runs on Claude, Anthropic's AI model, and is in daily production use by Offerpad's teams. Each one takes a process that depends on one person's judgment and turns it into something a team can rely on consistently.

Each tool was built, tested, and adjusted directly with the team that uses it every day.

The Result

• Renovations: 1 to 2 hours saved per day on vendor photo review
• Live in production since August 2026 across sales, renovations, and accounting
• Six months of continuous partnership, expanding to new teams and workflows

The partnership has continued to grow, with new teams and new use cases added as they come up.

Frequently asked questions

What AI tools has TEG built for Offerpad?

TEG built a call-coaching tool that scores sales calls against Offerpad's own scripts, a vendor review platform that uses the Claude API to check vendor photos and invoices for the renovations team, and an invoice reconciliation tool that matches line items against property records for accounting.

How much time has Offerpad saved with these AI tools?

Offerpad's renovations team saves 1 to 2 hours every day on vendor photo review. The tools are in daily production use across sales, renovations, and accounting.

How does TEG work with a company across multiple departments?

Each new initiative starts with a working session with the team closest to the problem, a scoped estimate, and a small prototype before anything bigger is built. Projects move forward in stages and are tested against real workflows before they are expanded or handed off.